(c) S.T.E.P.S. Publishing

1. INSTALLING WINDOWS 2000 PROFESSIONAL 1

1.1 EXAM OBJECTIVES 1

1.2 INSTALLING WINDOWS 2000 PROFESSIONAL 2

1.2.1 Planning Before Installation 2

1.2.2 FILE SYSTEMS SUPPORTED BY WINDOWS 2000 3

1.3 PERFORM AN UNATTENDED INSTALLATION OF WINDOWS 2000 PROFESSIONAL 4

1.3.1 Method and Tools for Automating Windows 2000 Professional 5

2. IMPLEMENTING AND CONDUCTING ADMINISTRATION OF RESOURCES 8

2.1 EXAM OBJECTIVES 8

2.2 MONITOR, MANAGE, AND TROUBLESHOOT ACCESS TO FILES AND FOLDERS 9

2.3 MANAGE AND TROUBLESHOOT ACCESS TO SHARED FOLDERS 10

2.4 CONNECT TO LOCAL AND NETWORK PRINT DEVICES 10

2.5 CONFIGURE AND MANAGE FILE SYSTEMS 11

3. IMPLEMENTING, MANAGING, AND TROUBLESHOOTING HARDWARE DEVICES AND DRIVERS 12

3.1 EXAM OBJECTIVES 12

3.2 IMPLEMENT, MANAGE, AND TROUBLESHOOT DISK DEVICES 13

3.3 IMPLEMENT, MANAGE, AND TROUBLESHOOT DISPLAY DEVICES 13

3.4 IMPLEMENT, MANAGE, AND TROUBLESHOOT MOBILE COMPUTER HARDWARE 14

3.5 IMPLEMENT, MANAGE, AND TROUBLESHOOT INPUT AND OUTPUT (I/O) DEVICES. 14

3.6 UPDATE DRIVERS 16

3.7 MONITOR AND CONFIGURE MULTIPLE PROCESSING UNITS 17

3.8 INSTALL, CONFIGURE, AND TROUBLESHOOT NETWORK ADAPTERS. 19

4. MONITORING AND OPTIMISING SYSTEM PERFORMANCE AND RELIABILITY 20

4.1 EXAM OBJECTIVES 20

4.2 MANAGE AND TROUBLESHOOT DRIVER SIGNING 21

4.3 CONFIGURE, MANAGE, AND TROUBLESHOOT THE TASK SCHEDULER 22

4.4 MANAGE AND TROUBLESHOOT THE USE AND SYNCHRONISATION OF OFFLINE FILES 22

4.5 OPTIMIZE AND TROUBLESHOOT PERFORMANCE OF THE WINDOWS 2000 PROFESSIONAL DESKTOP 24

4.6 MANAGE HARDWARE PROFILES 25

4.7 RECOVER SYSTEMS AND USER DATA 28

5. CONFIGURING AND TROUBLESHOOTING THE DESKTOP ENVIRONMENT 31

5.1 EXAM OBJECTIVES 31

5.2 CONFIGURE AND MANAGE USER PROFILES 32

5.3 CONFIGURE SUPPORT FOR MULTIPLE LANGUAGES OR MULTIPLE LOCATIONS. 33

5.4 INSTALL APPLICATIONS BY USING WINDOWS INSTALLER PACKAGES 35

6. IMPLEMENTING, MANAGING, AND TROUBLESHOOTING NETWORK PROTOCOLS AND SERVICES 37

6.1 EXAM OBJECTIVES 37

6.2 CONFIGURE AND TROUBLESHOOT THE TCP/IP PROTOCOL 38

6.3 CONNECT TO COMPUTERS BY USING DIAL-UP NETWORKING 38

6.4 CONNECT TO SHARED RESOURCES ON A MICROSOFT NETWORK 39

7. IMPLEMENTING, MONITORING, AND TROUBLESHOOTING SECURITY 40

7.1 EXAM OBJECTIVES 40

7.2 ENCRYPT DATA ON A HARD DISK BY USING ENCRYPTING FILE SYSTEM (EFS) 40

7.3 IMPLEMENT, CONFIGURE, MANAGE, AND TROUBLESHOOT LOCAL GROUP POLICY 41

7.4 IMPLEMENT, CONFIGURE, MANAGE, AND TROUBLESHOOT LOCAL USER ACCOUNTS 42

7.5 IMPLEMENT, CONFIGURE, MANAGE, AND TROUBLESHOOT LOCAL USER AUTHENTICATION 44

7.6 IMPLEMENT, CONFIGURE, MANAGE, AND TROUBLESHOOT A SECURITY CONFIGURATION 44

8. SAMPLE QUESTIONS 47

9. HANDS-ON PRACTICE SESSIONS 105

9.1 CREATE FLOPPY DISKS FOR STARTING THE SYSTEM 105

9.2 INSTALLATION PHASE OF WINDOWS 2000 PROFESSIONAL 105

9.3 SHARING FOLDERS 109

9.4 MULTIPLE DISPLAYS 110

9.5 CONFIGURING POWER OPTIONS 111

9.6 UPDATING DEVICE DRIVERS 114

9.7 USING SIGNATURE VERIFICATION UTILITY 117

9.8 SCHEDULED TASKS 119

9.9 OFFLINE FOLDERS 123

9.10 VIRTUAL MEMORY 124

9.11 BACKUP AND RESTORE 126

9.12 RECOVERY CONSOLE 136

9.13 EMERGENCY REPAIR DISK 136

9.14 DIAL-UP CONNECTION 137

9.15 CONNECTING VIA A DIRECT CABLE 138

9.16 CONNECTING TO A VIRTUAL PRIVATE NETWORK (VPN) 139

9.17 ENCRYPTING AND DECRYPTING FOLDERS 140