(c) S.T.E.P.S. Publishing

1. INTRODUCTION TO EXCHANGE SERVER 5.5 1

1.1 OVERVIEW 1

1.1.1 Client Server Approach 1

1.1.2 Data Store 2

1.1.3 Single instance store 2

1.2 SUMMARY OF EXCHANGE 5.5. FEATURES 2

1.3 ORGANISATION AND SITES FOR PLANNING 2

1.3.1 What is an Organisation? 3

1.3.2 Synchronise GAL using LDAP writes 4

1.3.3 Permanent Connection Between All Servers 4

1.3.4 High Bandwidth 5

1.3.5 RPC Compliant 5

1.3.6 Same Security Context 5

2. INSTALLING EXCHANGE SERVER 5.5 6

2.1.1 Typical Installation Option 7

2.1.2 Complete/Custom Installation Option 7

2.1.3 Minimum Installation Option 7

2.2 LOAD BALANCING IN EXCHANGE SERVERS 8

2.2.1 Exchange Server Support for Microsoft Cluster Technology 12

2.2.2 Automatic Installation 13

3. ADMINISTRATION OF EXCHANGE SERVER 14

3.1 FAMILIRASATION WITH EXCHANGE 5.5 ADMINISTRATION PROGRAM MENUS 17

3.1.1 File Menu 17

3.1.2 Edit Menu 17

3.1.3 View Menu 18

3.1.4 Tools Menu 18

3.1.5 Window Menu 19

3.1.6 Help Menu 19

3.2 CREATING MAILBOXES 20

3.3 DISPLAY NAME GENERATION 24

3.4 ALIAS NAME GENERATION 25

3.5 ADDRESS BOOK VIEWS 26

3.6 DISTRIBUTION LISTS 33

3.7 MAILBOX PROPERTIES 38

4. BACKUP AND RESTORE 39

4.1 CIRCULAR LOGGING 39

4.2 BACKUP OF EXCHANGE SERVER 40

4.3 RESTORE OF EXCHANGE SERVER 42

4.4 RECOVERING MAIL 42

5. UPGRADE 43

5.1 STANDARD UPGRADE 43

5.2 FAULT TOLERANT UPGRADE 43

5.3 TOOLS MOVE MAILBOX 43

6. EXCHANGE CONNECTORS 44

6.1 SITE CONNECTOR 44

6.2 X.400 CONNECTOR 45

6.3 RAS CONNECTOR 49

6.4 INTERNET MAIL SERVICE (SMTP CONNECTOR) 49

6.5 SMTP ADDRESSES 50

6.5.1 Required for full POP3 and IMAP4 functionality. 50

6.5.2 Relay 50

6.6 INTERNET MAIL SERVICE SUPPORT FOR ETRN 51

6.7 ADDITIONAL CONNECTORS 51

6.7.1 cc:Mail Connector 51

6.7.2 Lotus Notes, PROFS and SNADS Connector 54

7. ROUTING AND THE EXCHANGE SERVER 55

7.1 SAME EXCHANGE SITE 55

7.2 DIFFERENT EXCHANGE SITES 55

7.3 EXCHANGE CONNECTORS 55

7.4 ROUTING 56

7.5 ADDRESS SPACE REPLICATION 57

8. DIRECTORY REPLICATION 59

8.1 TOMBSTONES AND GARBAGE COLLECTION 60

9. PUBLIC FOLDERS 62

9.1 ADMINISTRATING PUBLIC FOLDERS 62

9.2 PUBLIC FOLDER AFFINITY 63

9.3 PUBLIC FOLDER REPLICATION 63

9.4 LATENCY IN PUBLIC FOLDERS 64

9.5 PUBLIC FOLDER BACKFILL 64

10. INTERNET PROTOCOLS IN EXCHANGE SERVERS 65

10.1 INTERNET NEWS SERVICE 65

10.2 POP3 66

10.3 IMAP4 66

10.4 CHAT SERVER 66

10.5 HTTP 67

10.6 LDAP 67

10.7 PORTS IN EXCHANGE SERVERS 68

11. X.500 AND X.400 STANDARDS 69

11.1 X.500 CONCEPTS 69

11.2 X.400 CONCEPTS 70

12. MS MAIL 72

12.1 DIRECTORY SYNCHRONISATION 73

12.2 MIGRATION 74

12.2.1 The Packing list file 74

12.2.2 Primary Intermediate File 74

12.2.3 Secondary Intermediate File 75

12.2.4 Migration Recommendation from Microsoft 75

12.3 MAKING USE OF EXISTING CONNECTORS 75

12.3.1 Configuration Scenario 1 75

12.3.2 Configuration Scenario 2 76

12.3.3 Configuration Scenario 3 76

12.4 EXCHANGE SERVER AS A BACKBONE 77

13. COMPATIBILITY ISSUES IN EXCHANGE SERVER ENVIRONMENT 78

13.1 CLIENT OPERATING SYSTEMS 78

13.2 NETWARE COMPATIBILITY 78

14. CORE COMPONENTS IN EXCHANGE SERVERS 79

14.1 MESSAGE TRANFER AGENT (MTA) 79

14.2 DIRECTORY SERVICE (DS) 80

14.3 INFORMATION STORE (IS) 80

14.4 SYSTEM ATTENDANT (SA) 80

15. EXCHANGE SECURITY 82

15.1 THE DATABASE SECURITY 82

15.2 PST FILES 82

15.3 ADVANCED SECURITY 82

16. EXCHANGE MAINTENANCE TOOLS 84

16.1 SCANPST UTILITY 84

16.2 RPCPING UTILITY 84

16.3 ISINTEG UTILITY 84

16.4 ESEUTIL UTILITY 84

16.5 MTACHECK UTILITY 85

16.6 LINK MONITOR UTILITY 85

16.7 SERVER MONITOR 86

16.8 NT PERFORMANCE MONITOR 87

17. TROUBLESHOOTING 89

17.1 EXCHANGE CLIENT RUNNING SLOWLY 89

17.2 MONITORING MESSAGE DELIVERY 89

17.3 MONITORING SERVER SERVICES 89

17.4 TROUBLESHOOTING EXCHANGE SERVICES 89

18. CLIENT ACCESS 91

18.1 OUTLOOK CLIENT 91

18.1.1 Microsoft Outlook Client Installation 91

18.2 CONFIGURING OUTLOOK 97 92

18.3 PERSONAL FOLDERS 93

18.4 OFFLINE FOLDERS 94

18.5 OFFLINE ADDRESS BOOKS 94

18.6 EXCHANGE FORMS 95

18.7 FORM LIBRARIES 95

18.7.1 Personal Forms Library 95

18.7.2 Public Folder Forms Library 95

18.7.3 Organisation Forms Library 96

18.8 GENERATING PROFILES 96

18.9 NEWPROF.EXE 96

18.10 PROFGEN.EXE 96

18.11 DELEGATE ACCESS 97

19. MIGRATION WIZARD 98

20. START USING MS EXCHANGE SERVER 106

20.1 CONNECTING TO ANOTHER EXCHANGE SERVER 106

20.2 INTERNET MAIL CONNECTOR (IMC) 108

20.3 PRELIMINARY REQUIREMENTS FOR IMC 108

20.4 INTERNET NEWS 110

20.4.1 Preliminary Requirements for NNTP 110

21. ACCESSING EXCHANGE VIA INTERNET OR INTRANET 117

21.1 MICROSOFT EXCHANGE WEB CLIENT 117

21.1.1 Requirements for Web Access 117

21.1.2 Configuring Web Access 117

21.2 STARTING THE OUTLOOK WEB ACCESS 117

21.3 SENDING A MAIL MESSAGE VIA WEB CLIENT 118

21.4 VIEWING A MAIL MESSAGE VIA WEB CLIENT 119

21.5 FINDING THE ADDRESS LIST VIA WEB CLIENT 119

21.6 VIEWING THE ADDRESS LIST VIA WEB CLIENT 121

21.7 VIEWING THE MAILBOX PROPERTIES VIA WEB CLIENT 121

21.8 MAKING AN APPOINTMENT VIA WEB CLIENT 122

21.9 VIEWING THE CALENDER VIA WEB CLIENT 123

21.10 VIEWING THE PUBLIC FOLDERS VIA WEB CLIENT 123

21.11 VIEWING THE OPTIONS VIA WEB CLIENT 124

21.12 LOGING OFF FROM WEB CLIENT 124

21.13 DISCUSSION GROUPS 127

22. POP3 129

23. NNTP 132

23.1 GENERAL 132

23.2 CONTROL MESSAGES 133

23.3 AUTHENTICATION 134

23.4 ANONYMOUS 135

23.5 IDLE TIME-OUT 136

23.6 MESSAGE FORMAT 137

24. IMAP 138

24.1 GENERAL 138

24.2 AUTHENTICATION 138

24.3 ANONYMOUS 139

24.4 MESSAGE FORMAT 140

24.5 IDLE TIME-OUT 141

25. LDAP 142

25.1 GENERAL 142

25.2 AUTHENTICATION 143

25.3 ANONYMOUS 144

25.4 SEARCH 145

25.5 REFERRALS 146

25.6 IDLE TIME-OUT 147

26. MS CHAT SERVER 148

26.1 INSTALLING THE CHAT SERVER 148

26.2 CONFIGURING THE CHAT SERVER 152

26.3 USING CHAT 154

27. APPENDIX 156

27.1 TERMS AND CONCEPTS 156